We are thrilled to share that Simple Machines has been named among the top Customer First North American Partners of 2023 by HubSpot!
This distinction is not just a badge of honor; it's a testament to the hard work and dedication of our team. More importantly, it reflects our unwavering commitment to going above and beyond for our clients to help them succeed.
What This Award Means
The HubSpot Impact Awards recognize the outstanding performance of HubSpot's partners. Being named among the top Customer First North American Partners is particularly special because it aligns with our approach to business: putting our customers at the forefront of everything we do. This award is given to partners who have not only excelled in implementing HubSpot's technology but have also demonstrated a measurable commitment to helping clients achieve their goals.
About the Customer First Impact Awards
To be eligible for the contest, a partner must have been an active member of the HubSpot Solutions Partner Program before January 1, 2024, and remain in good standing without any pending escalations when the final award determinations are made. They should have garnered at least five reviews in 2023, be visible on the directory at the time of the final award assessment, be at a gold tier or above, maintain a Managed MRR of at least $20k throughout 2023, and achieve at least 90% in Customer Dollar Retention for the entirety of 2023.
Evaluation Process: Once a partner meets the eligibility requirements, they are assessed and ranked based on their revenue retention metrics at the partner level. The partner in each region with the highest revenue retention across all their sold and managed clients for 2023 will be declared the winner.
Gratitude
Above all, thank you to our clients for the trust and partnership – and for helping us achieve recognition like this. We're more motivated than ever to continue expanding our technical expertise and delivering exceptional results for years to come.
Here's to many more milestones and successes together!
