Most chatbots are either too generic to be useful or too complicated to maintain. Your team ends up babysitting a tool that was supposed to save them time.
Fulcrum is a fully managed AI agent trained on your content — your FAQs, your product docs, your sales materials, your website. We configure it, launch it, and keep it performing. You get an agent that works. We handle the rest.
Who it’s for
Any business with a website that answers the same questions over and over — to leads, customers, or both. You want a bot that actually knows your business, not a generic widget that frustrates visitors and routes everything to a human anyway.
Choose your tier
Fully Managed
$300/mo + one-time $1,500 setup
We design, configure, train, and launch your bot. Two rounds of revisions before go-live. Ongoing management handled by Simple Machines after launch.
Self-Managed
$50/mo + one-time $1,000 setup
We design, configure, train, and launch your bot. One round of revisions before go-live. Your team manages updates and content after launch.
What’s included (both tiers)
5
Deliverables
Bot design & configuration
Conversation flow, tone, scope boundaries, and escalation logic — designed around your use case, not a generic template.
Knowledge base setup
Your content loaded and structured as the bot’s knowledge source — FAQs, product docs, sales materials, service information, and your website.
Training & testing
The bot is tested against real questions before it goes anywhere near your visitors. Edge cases identified and addressed before launch.
Revision rounds
Two rounds (Fully Managed) or one round (Self-Managed) of structured feedback and updates before go-live.
Launch
Live on your site. Average time from kickoff to go-live is one week.
What you walk away with
An AI agent trained on your business, live on your site, answering questions around the clock. Leads captured. Visitors helped. Your team freed up from repetitive inquiries. Up and running in about a week.